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    Operations

    Be the operating system behind a company built to hit $1M/month.

    Own the machine. This is the role that makes sure the four revenue departments actually function as one company. Until volume demands delegation, you are personally running the operating cadence, financial reporting, hiring processes, and cross-department coordination. You own the unit economics, the org health, and the operating system that lets every other leader focus on their number.

    Remote Full-Time
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    The Opportunity

    Why this role is different

    Join at the ground floor and architect the operating system that takes us from early-stage to $1M/month and beyond.

    You will not be maintaining someone else's broken processes. You are building the playbook from a blank slate.

    Direct line to the founder. No layers of middle management between you and the decisions that matter.

    Equity participation for the right candidate. Your upside is tied directly to the machine you build.

    What you'll own

    • Own the weekly and monthly operating cadence: leadership meetings, pipeline reviews, department reporting, and accountability rituals
    • Build and maintain the company dashboard: revenue, CAC, LTV, margins, pipeline coverage, and unit economics across all three verticals
    • Own the hiring engine: job postings, interview processes, offer execution, and onboarding coordination across all departments
    • Manage vendor relationships, software stack, contracts, and operational expenses
    • Coordinate cross-department handoffs: media buying to sales, sales to systems, systems to client success
    • Identify operational bottlenecks before they become revenue bottlenecks and resolve them
    • Leverage AI tools for reporting automation, hiring pipeline management, financial forecasting, and operational documentation

    Building the department

    As a leadership role, you will be responsible for building this department from the ground up:

    • Design the operating system: meeting cadence, reporting framework, accountability rituals, and decision-making processes
    • Build the hiring engine from job posting through onboarding certification
    • Select and implement the internal tooling stack: project management, documentation, financial reporting, and HR
    • Establish the company dashboard and weekly reporting rhythm
    • Create a culture of operational excellence, transparency, and data-driven decision-making

    How success is measured

    01Company-wide gross margin and unit economics (primary)
    02Pipeline coverage ratio (booked calls vs. capacity)
    03Time-to-productivity for new hires across all departments
    04Cross-department handoff quality and SLA adherence
    05Operational expense ratio and vendor cost optimization

    Compensation & upside

    Industry-leading executive package: competitive base salary + performance bonus tied to company margin and operational efficiency + equity participation for the right candidate.

    • Competitive base salary commensurate with experience
    • Performance bonuses for hitting margin and operational efficiency targets
    • Quarterly bonuses tied to overall company revenue and profitability
    • Equity / profit-share participation for long-term alignment
    • Full remote flexibility and autonomy

    Who we're looking for

    • 7+ years in operations, COO, or chief of staff roles within a services or agency business
    • At least 3 years building or leading operations for a company scaling past $500K/mo
    • Deep fluency in unit economics, pipeline math, and B2B service business financials
    • Proven track record of building hiring engines and onboarding systems from scratch
    • Strong project management and cross-functional coordination skills
    • Proficient at leveraging AI tools for reporting automation, hiring pipelines, forecasting, and operational documentation
    • Obsessive about systems, documentation, and data-driven decision-making
    • Comfortable holding leaders accountable without creating friction

    Reports To

    Founder / CEO

    Experience Level

    Senior (7+ years)

    Apply Now

    Ready to build with us?

    We review every application personally. If your track record matches what we are building, you will hear from us within 48 hours.

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    Apply for Head of Operations

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    Question 1 of 5

    Why are you the right person to build the operating system for a company scaling to $1M/mo?

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